1. What is the quality of your jerseys like?
Our jerseys match the quality, materials, and manufacturing techniques of those worn in professional football, ensuring accurate detailing, badges, and designs.
2. How do I choose the right size?
Please refer to the detailed size guide on the product page (based on European sizing standards). If you prefer a looser fit, we recommend selecting one size up from your usual.
3. Can I add a name and number?
Yes. You can request a player's name, number, and add a league-specific sleeve patch (if applicable) in the order notes. We use professional heat-pressed customization.
4. How should I wash and care for the jersey?
We recommend hand washing in cold water inside out. Avoid prolonged soaking, bleach, and tumble drying. Iron on low heat and air dry to maintain colors and prints.
5. How long does shipping take?
Orders are typically processed and dispatched within 1-3 business days. Global delivery times vary by destination, usually ranging from 7 to 20 working days. You can track your package with the provided number.
6. What is your return/exchange policy?
We accept returns or exchanges within 7 days of delivery for unused items in original condition. Please note, personalized jerseys with custom prints cannot be returned unless there is a manufacturing defect.
7. What's the difference between the Fan Version and Player Version?
The Fan Version prioritizes comfort and durability for everyday wear. The Player Version focuses on lightweight performance, advanced breathability, and has a more athletic cut.
8. When will the new season kits be available?
We stock new season designs as soon as they are released. Follow our store or subscribe for updates to be notified about new arrivals.
9. Is the payment process secure?
We offer secure, internationally recognized payment options including credit cards and PayPal. All transactions are encrypted for your security.
10. How can I check product availability?
Stock levels are generally updated in real-time on the product page. If an item becomes unavailable after you order, we will contact you promptly with alternatives.
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